Effective Date: April 25, 2025
Introduction
This Privacy Policy explains how Send Crypto Just Like That, Inc. ("DMaple", "we," "our," or "us") collects, uses, and discloses your personal information when you access or use our website at [dmaple.app] and related services (the "Services").
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
Please note that this Privacy Policy may be updated periodically to reflect changes in our information handling practices or changes in applicable laws.
Any updates will be posted on our website, and continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy.
This Privacy Policy should be read together with our Terms of Use and any other agreements you may have entered into with DMaple.
2. Collection and Use of Your Personal Information
Personal information refers to data that identifies, relates to, or could reasonably be linked to an identifiable individual.
DMaple follows principles of data minimization and collects only the personal information necessary to provide, maintain, and improve our Services.
We generally collect and process your information in three primary ways:
- directly from you when you choose to provide it (for example, when contacting us, or registering for additional features);
- automatically through your use of our Services (such as basic technical information related to device access or IP address);
- through trusted third parties providing auxiliary services (such as analytics or payment processing partners), always in accordance with this Privacy Policy.
Where possible, we strive to ensure that collected information is de-identified, pseudonymized, or anonymized.
We may use aggregated or anonymized data to enhance the quality of our Services, conduct analytics, and perform research, ensuring that no individual user is identifiable through such aggregated data.
For example, we may generate general usage reports or performance metrics that do not contain any personal information.
3. If You Are a Self-Custody Wallet User
As a user of the DMaple Platform, you manage your own self-custody wallet.
Wallet information, including private keys and recovery phrases, is generated and stored locally on your device.
DMaple does not have access to, and does not store, your private keys, recovery phrases, or wallet contents.
However, to enable access to additional platform features and to support basic account management, we collect and associate the following personal information with your user profile:
Email Address: Collected during registration and used for communication, authentication, and user account management.
Name (optional): Users may provide a name during account creation; however, DMaple does not verify the accuracy of submitted names, and the name field is not treated as verified or critical identifying information.
We do not collect or store other categories of personal information through wallet use itself.
All sensitive cryptographic material remains solely under your control.
Below is a summary:
Email Address User identification, communication, service notifications, and security alerts
Name (optional) Display purposes only; not verified or authenticated
Maintaining the security of your wallet and private keys remains your sole responsibility.
4. Summary of Information We Collect and Process
Below is a summary of the categories of personal information that may be collected or used by DMaple, the specific types of data, and the purpose for which such data is processed:
1. Account & Contact Information
Types of data:
- Email address (required)
- Name (optional and unverified)
Purpose of processing:
We collect your email address to associate it with your account, send service-related communications, notify you of activity, and support user identification.
The name field may be used for personalization but is not treated as a verified identifier.
Legal basis:
Performance of contract and legitimate interest in providing core platform functionality and user management.
2. Wallet Interaction Data
Types of data:
- Public wallet addresses
- Transaction metadata (timestamps, amounts, token types)
- Blockchain activity linked to a wallet
Purpose of processing:
This data may be used for internal logging, fraud detection, transaction monitoring, or platform optimization.
Note: DMaple does not store or access your private keys or seed phrases.
Legal basis:
Legitimate interest in maintaining platform integrity and performance of contract for enabling user-requested services.
3. Device & Technical Information
Types of data:
- Browser type and version
- Device type and operating system
- Language settings
- IP address (transient use only; not stored or linked to user identity)
Purpose of processing:
This information is used solely to adapt service behavior to regional requirements, ensure basic security, and improve service performance.
Legal basis:
Legitimate interest in ensuring a functional and regionally compliant user experience.
4. Analytics & Platform Optimization (Anonymized)
Types of data:
- Aggregated usage patterns
- Page visit frequencies
- Feature interaction statistics
Purpose of processing:
Used to understand platform usage, improve service performance, and guide product development.
All data is anonymized or aggregated to ensure user privacy.
Legal basis:
Legitimate interest in improving and developing the platform, without compromising user privacy.
5. If You Are a Visitor on Our Website
When you visit the DMaple website, interact with support, read blog content, or subscribe to updates, you may choose to provide personal information voluntarily.
We do not request or require your wallet private key or seed phrase for any such interactions.You may browse most areas of our website without identifying yourself. If you choose to contact us or sign up for updates, the following types of data may be collected:
Contact InformationTypes of data:
Email address and any information you voluntarily provide via contact forms.
Purpose of processing:
To respond to inquiries, provide customer support, and deliver service updates or confirmations.
Legal basis:
Performance of a contract and legitimate interest in responding to user requests.
Social Media Interactions (optional)Types of data:
Publicly available information you may provide through interactions on platforms such as X (formerly Twitter), Telegram, or LinkedIn.
Purpose of processing:
To respond to public inquiries, improve engagement, and occasionally provide updates or announcements.
Legal basis:
Consent, where applicable (e.g. for marketing communication), and legitimate interest in managing community presence.
Device & Website Usage InformationTypes of data:
Browser type, language preference, operating system, device type, pages visited, time of access, and IP address (used only in a transient, non-identifiable form for redirection purposes).
Purpose of processing:
To monitor website performance, analyze aggregated user behavior, and ensure regional compliance and service adaptation.
Legal basis:
Legitimate interest in ensuring website functionality, security, and analytics.
6. Use of Cookies and Similar Technologies
We use cookies and similar technologies to improve your browsing experience, analyze traffic patterns, understand user behavior on our website, and support the delivery and security of our Services.
Cookies may be set by us or by third-party services we use, such as analytics providers. These tools help us understand how users interact with our website and allow us to improve our design, performance, and communication.
Where required by applicable law, you will be presented with a cookie banner upon visiting our site that enables you to accept or reject non-essential cookies.
You may also manage your cookie preferences through your browser settings at any time.For more information, please review our separate
Cookie Notice
(if published) or contact us directly at info@dmaple.com.
7. How We Share Your Information
We do not sell your personal information.
However, we may share limited personal data with trusted third parties, only as necessary to deliver, maintain, and improve the DMaple Services.
Third-Party Service Providers
We may engage service providers to perform services such as:
- hosting and infrastructure (e.g., cloud storage providers),
- usage analytics (e.g., Google Analytics),
- technical maintenance,
- email communication and authentication.
These third parties may access limited information, such as your email address, public wallet address, or anonymized usage data, strictly for the purpose of delivering their services to us and in accordance with applicable data protection laws and contractual safeguards.
Business TransfersI
In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of the business transaction.
We will ensure that the receiving party is bound by privacy commitments that are no less protective than those in this Privacy Policy.
Legal Compliance and Protection
We may disclose your personal information where required to do so by law or if we believe in good faith that such disclosure is reasonably necessary to:
- comply with legal obligations, government requests, or legal processes;
- enforce our Terms of Use or other agreements;
- detect, prevent, or address security or fraud issues;
- protect the rights, safety, and property of DMaple, its users, or others.
Aggregated and Non-Personal Information
We may share aggregated or anonymized information — which cannot reasonably be used to identify you — with partners or the public for statistical, research, or promotional purposes.
Such data may be combined with information received from third parties to improve our understanding of usage trends and service performance.
Third-Party Platforms
Some features of the DMaple Platform may connect you with external services or third-party platforms (e.g., decentralized applications, payment providers).
If you choose to interact with these platforms, your information (such as wallet address or payment details) may be shared directly with those third parties.
DMaple does not control the privacy practices of these platforms.
Your interactions with them are governed by their own privacy policies and terms, not this Privacy Policy. We encourage you to review their privacy notices before proceeding.
8. International Transfers of Personal Information
While DMaple is based in Canada, we may rely on third-party service providers and infrastructure partners located in other countries to help us operate our Services (for example, cloud hosting, analytics, and customer support providers).
When we transfer personal information across borders, we take appropriate steps to ensure that your data is protected in a manner that meets applicable legal standards.
This includes entering into contracts with service providers that contain privacy and security obligations consistent with Canadian law, and, where applicable, ensuring compliance with data transfer mechanisms such as standard contractual clauses or equivalent frameworks.
By using our Services, you understand and agree that your personal information may be transferred to and processed in jurisdictions outside of your country of residence.
9. Data Retention
- We retain your personal information only for as long as necessary to:provide the Services to you;
- fulfill the purposes outlined in this Privacy Policy;
- comply with legal, regulatory, accounting, or tax obligations;
- address disputes or enforce our agreements.
In certain cases, we may retain limited information (such as transaction metadata or contact information) for a longer period if required by law or for audit or fraud-prevention purposes.
Please note:
If you delete your wallet, uninstall the application, or request data deletion, we will remove your personal data where technically feasible and not prohibited by law. However, blockchain networks are decentralized and immutable by design — DMaple does not control blockchain data and cannot alter or delete records that are permanently recorded on-chain.
For clarity, deletion requests do not extend to public blockchain records or third-party services you may have interacted with independently of DMaple.
10. Data Security
We recognize that data security is a fundamental component of privacy protection, and we are committed to safeguarding your personal information in accordance with applicable laws and industry best practices.
While no method of data transmission or storage can be guaranteed as fully secure, DMaple implements a combination of physical, technical, and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
Personal data you provide to us, such as your email address, is stored on secure servers managed by us or by trusted service providers under contractual obligations to uphold appropriate security standards.
Access to this data is limited to authorized personnel who require it for operational purposes, and is governed by internal security policies and access controls.
If you are using DMaple as a self-custody wallet user, please note that:All private keys, recovery phrases, and wallet credentials are generated and stored locally on your device and remain solely under your control;
DMaple does not have access to or store any wallet-related private data;
It is your responsibility to ensure that your device and wallet are protected by strong passwords, PINs, and access restrictions;
You should never share your recovery phrase or private keys with anyone.
We strongly recommend using up-to-date operating systems, enabling encryption and biometric access on your devices, and storing backup phrases in a secure offline location.
11. Your Privacy Rights
As a Canadian-based company, DMaple complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
Subject to certain limitations, you have the following rights concerning your personal information:
Right of Access
You have the right to request access to the personal information we hold about you.
Upon verification of your identity, we will provide a summary of the data we have collected and processed, if any.
Right to Correction
If you believe that the personal information we hold is inaccurate or incomplete, you may request that we correct or update it.
Right to Withdraw Consent
If our processing of your personal information is based on your consent, you may withdraw that consent at any time.
Withdrawal will not affect the lawfulness of processing conducted before the withdrawal.
Right to Erasure (Right to Be Forgotten)
You may request the deletion of your personal information, subject to legal and technical limitations.
Please note that we cannot remove information stored on public blockchains (e.g., wallet addresses or transaction records), as such data is outside of our control and is immutable by design.
Right to Restrict Processing
You may request that we restrict the use of your personal information in specific circumstances — for example, while a correction is pending.
Right to Data Portability
You may request a copy of the personal information we hold about you in a structured and commonly used format, when technically feasible.
To exercise any of these rights, please contact us at info@dmaple.com or via the contact form on our website.
We may ask you to verify your identity before responding to certain requests.
Note for International Users
We are not subject to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), or similar legislation outside of Canada unless otherwise required by law.
However, we maintain high privacy standards and will consider reasonable privacy-related requests from all users, regardless of jurisdiction.
12. Revisions to Our Privacy Policy
By accessing or using the DMaple Services, you acknowledge that your use is subject to this Privacy Policy and our Terms of Use.
If you have any concerns regarding your privacy or the handling of your personal information, please contact us at info@dmaple.com, and we will make reasonable efforts to address your concerns.
We may update or revise this Privacy Policy from time to time to reflect changes in our business operations, the Services, or applicable legal requirements.
When we revise this Privacy Policy, we will update the "Last Updated" date at the beginning of the document.
Where appropriate, and if required by law, we will take reasonable steps to notify users of material changes to the Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Your continued use of the DMaple Services after any modifications to this Privacy Policy constitutes your acceptance of the revised terms.
13. Questions and Contact Information
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, we would be happy to assist you.You can contact us at:Email: info@dmaple.com
For any inquiries related specifically to data privacy, please use the email above.
For general questions about DMaple Services or technical support, please visit our website at dmaple.app or use the contact form available there.
Please note that we may not be able to respond to non-privacy-related requests submitted through the privacy email address.
Thank you for taking the time to review our Privacy Policy!